Q1: Do you accept returns or exchanges?
A1: Unfortunately, we do not accept returns or exchanges at this time. Each item we create is made to order, ensuring its uniqueness. Please carefully review your order before completing it, as all sales are final.

Q2: What happens if I initiate a chargeback?
A2: In the event of a chargeback, you will be blocked from placing future orders. We take payment disputes seriously, and we kindly ask you to reach out to us directly if you encounter any issues with your purchase. We're here to assist you.

Q3: What is your estimated shipping time?
A3: We try to ship out orders within 3 business days. However, please bear in mind that our items are crafted with care and are made to order... also "we" are only one person... Your patience is appreciated as we work diligently to ensure the quality of every piece.

Q4: How should I address order issues?
A4: If you experience any problems or have questions about your order, please get in touch with us via email. We are committed to addressing any concerns promptly and ensuring your satisfaction with your shopping experience.

Q5: Can I track my order?
A5: Absolutely! Once your order is on its way, we'll provide you with a tracking number via email. You can keep an eye on your package's journey right to your doorstep.

Q6: Do you offer international shipping?
A6: We want our creations to reach amazing people worldwide. Yes, we do offer international shipping. Please note that international shipping times may vary, and additional customs fees or taxes may apply depending on your country's regulations.